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  • Can't Start Auto Operation
    Check if the robot is at home position (= waiting position) Check if the wait position's Z-axis value is "0". Go to Signals - Input screen. Check if "X019 Main Arm Up Complete" signal is ON. Check if the machine safety door is closed. Go to Signals - Interlock screen. Check if "X302 Safety Door" signal is ON. Go to Signals - Input screen. Check if "X022 Rotation Return" signal is ON. (* If "Nozzle side take out" is set, check if "X014 Rotation" signal is ON
  • Robot Stops Inside of The Mold Area, and No Alarm
    Robot is waiting for "Ejector Forward, Ejector Back, Core Forward, or Core Back" signal from the machine. You can check which signal the robot is waiting for by referring to the area shown in the photo below Go to Signals - Interlock. Check if those signals are ON correctly from the machine side.
  • Robot picked up the product, but the machine isn't closing
    Check if "Dry Cycle" mode is ON. When it is ON, the robot does not give "Mold Close Permit" to the machine.
  • Robot stops with an error after picking up the product.
    When the robot stops with an error after picking up the product and moving to the raised position, there can be several possible causes: Part Presence Confirmation alarm: This alarm occurs when the robot cannot confirm that the product has been successfully picked up. Please check the vacuum sensor, suction pad, and product position. Even if the product has been picked up correctly, the alarm may still appear if sufficient vacuum is not generated. This is often due to a leak in the pneumatic components such as the vacuum pad, cup, or tubing. In this case, you can try lowering the sensitivity of the vacuum sensor to prevent false alarms. Please refer to the video below for detailed guidance. 2. Rotation Complete Input Alarm Before the robot starts the traverse movement, it may want the EOAT (End of Arm Tooling) to rotate. If the robot does not receive the “X014 Rotation Complete” signal, an alarm may occur. Check whether the EOAT has actually rotated. If it has rotated (as confirmed visually), inspect the sensor attached to the rotation cylinder on the robot arm to ensure it is functioning properly.
  • I get a 'Sync Failure: Mount' alarm when booting the robot.
    If a “Sync Failure” alarm appears and the robot fails to boot properly, it is usually due to one of the following causes: Common cause: Loss of communication between the robot pendant and the PLC. Please check for any damage to the pendant cable and ensure that all connectors are securely connected. For V2 version Robots: Communication failure with the memory card located above the PLC. Turn off the robot, remove the memory card, clean it with compressed air to remove dust, then reinsert it and reboot the robot.
  • How can I separate defective products by detecting signals from the molding machine?
    This message is to guide you through the process of setting up the robot to respond to a reject signal from the injection molding machine, and direct the part to the designated bad part release position. The reject signal from the machine should be connected to X309 on the robot. You can monitor the ON/OFF status of this signal by navigating to "Monitoring" → "Interlock" on the main screen. The terminal for the X309 input signal is located inside the gray Aux box. Please note that the voltage output from injection molding machines can vary by manufacturer. For safety and compatibility, we typically recommend using a relay to isolate the signal—so that the robot does not receive voltage directly from the molding machine. Instead, we advise configuring it so that the robot’s 0V is applied to X309 via the relay. The robot checks the X309 signal during the cycle period starting after mold close (during the molding process) and ending just before mold open completes. If the X309 signal is received during this window, the robot will automatically proceed to the Bad Release Position to place the part there.
  • Referencing Problem: The Robot Stops At The Middle Of The Beam After Referencing All Axes
    1. Check the teaching value of the WAIT position. If the Z-axis value is not set to 0—the robot may fail to reach the correct position during referencing, preventing the X019 sensor from activating properly. 2. This issue may be caused by a missing or faulty sensor signal. To troubleshoot: (1) On the robot controller, go to the Main Screen → Monitor → I/O. (2) Check if input X019 is turning ON during the referencing process. (3) Visually inspect the X019 sensor, which is usually located on the side of the upper part of the robot arm. 1. If the sensor appears to be touching the plate but input X019 is not ON, the sensor may be faulty, or there could be an issue with the wiring—check both. 2. If the sensor is not in contact with the plate and the robot cannot be manually raised further, proceed to the next troubleshooting step. Log in with access level 16. The password is 1105. From the Main Screen, navigate to Function → Robot Motion Setting. At the bottom of the screen, press the blue EDIT button—it will turn green. Tap the field corresponding to the Z-axis. Increase the current Z-axis value by 10mm (e.g., change 40mm to 50mm). Press Save at the bottom of the screen. If a message appears stating "The Controller has to be restart", press YES to reboot the PLC. Immediately after that, press and hold the top-left button on the pendant and the red STOP button at the same time to reboot the pendant as well. After rebooting both the controller and pendant, retry the referencing process. If the issue is still unresolved, please contact technical support for further assistance.
  • Referencing Problem: The robot arm move too far upward during referencing, hit the mechanical stopper, and trigger a servo alarm.
    Q: Why does the robot arm move too far upward during referencing, hit the mechanical stopper, and trigger a servo alarm? A: This issue typically occurs when the referencing offset (Z-axis) incorrectly configured. If the robot’s vertical (Z) axis moves beyond its mechanical limits during the homing process, the arm can collide with the stopper and trigger a servo alarm. To fix this: Log in with access level 16. The password is 1105. From the Main Screen, navigate to Function → Robot Motion Setting. At the bottom of the screen, press the blue EDIT button—it will turn green. Tap the field corresponding to the Z-axis. Decrease the current Z-axis value by 10 units (e.g., change 40 to 30). Press Save at the bottom of the screen. If a message appears stating "The Controller has to be restart", press YES to reboot the PLC. Immediately after that, press and hold the top-left button on the pendant and the red STOP button at the same time to reboot the pendant as well. After rebooting both the controller and pendant, retry the referencing process. If the issue is still unresolved, please contact technical support for further assistance.
  • Referencing Problem: The robot stops during the referencing process
    어느 축이 referencing이 마쳐졌는지 확인. 레퍼런트 페이지 스샷. 만약
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